Shipping policy
Last Updated: June 2026
At LOOZME, every product is made to order and created specifically after an order is placed. This approach helps us reduce unnecessary waste while ensuring every item is produced with care and attention to detail.
ORDER PROCESSING
Once your order is successfully placed, it enters our processing and production workflow.
Most orders are processed and prepared for dispatch within 2–5 business days.
During periods of high demand, product launches, sales events, holidays, or unforeseen operational delays, processing times may be longer.
SHIPPING & DELIVERY
After dispatch, delivery timelines may vary depending on your location and courier partner availability.
Estimated delivery timelines:
• Processing & Production: 2–4 Business Days
• Shipping & Transit: 4–10 Business Days
• Total Delivery Time: Usually 6–14 Business Days
Most orders are delivered sooner than the maximum estimated timeline.
TRACKING INFORMATION
Once your order has been dispatched, tracking details will be shared automatically through email and/or SMS, wherever applicable.
Customers can use the provided tracking information to monitor shipment progress directly with the courier partner.
ADDRESS ACCURACY
Customers are responsible for providing complete and accurate shipping information at checkout.
LOOZME shall not be responsible for delivery delays, failed deliveries, or returned shipments caused by:
• Incorrect address details
• Incomplete shipping information
• Incorrect contact information
• Customer unavailability during delivery attempts
REMOTE & NON-SERVICEABLE LOCATIONS
Delivery timelines for remote regions, rural locations, or areas with limited courier coverage may be longer than standard estimates.
In rare situations where a delivery location becomes temporarily non-serviceable after an order has been placed, shipping delays or delivery failures may occur.
CASH ON DELIVERY (COD)
Cash on Delivery may be available on eligible orders and may include an additional COD handling fee.
Customers selecting COD are requested to ensure order acceptance upon delivery.
Repeated order refusals may result in future COD restrictions.
DELIVERY DELAYS
While we work closely with our production and logistics partners to ensure timely delivery, delays due to weather conditions, transportation disruptions, courier network issues, public holidays, natural events, or other circumstances beyond our control may occasionally occur.
CONTACT US
For shipping-related questions, please contact:
Email: support@loozme.com
WhatsApp Support:
+91 9261804749
Instagram: @loozme.co
We aim to respond to all customer queries within 24–48 business hours.